FAQs
We’re here to help. Whether you're curious about our products, ordering
process, or how GRO Prints gives back—check out the answers below.
We've Got You Covered
Whether you're curious about our products, how to place a custom order, or how your purchase supports
the community—this is the place. We've answered the most common questions to make your GRO
Prints experience smooth, meaningful, and transparent.
What type of products do you offer?
We offer custom apparel, accessories, and home goods featuring powerful, purpose-driven designs that support mental health awareness and community healing.
How do I place an order?
Simply browse our collections, select your items, and follow the secure checkout process. For custom orders, follow the steps outlined on our “How to Order” page.
Do you offer returns or exchanges?
Yes! We offer a 30-day hassle-free return policy on all standard items. Please visit our Returns & Exchanges page for full details.
Can I customize a design?
Absolutely. We welcome custom print requests on select apparel and items. Just visit the custom section or reach out through our contact form.
How does my purchase support the community?
Every purchase directly funds mental wellness initiatives, supports local artists, and helps create access to culturally matched care for underserved communities.
